Job Descriptions :
(1) Marketplace:
- Manage and optimize company marketplace accounts (Tokopedia, Shopee, Lazada, and others)
- Processing orders, shipping, and ensuring customer satisfaction
- Respond to customer chat inquiries quickly and accurately across all Marketplaces
(2) Offline Store :
- Selling, upselling, and crossselling all products in offline stores
- Provide work results report to Head Store.
- Receive information feedback from customers or stores, provide solutions to make decisions regarding a problem.
Job Requirements:
- Minimum education high school/equivalent
- Minimum 1 year experience in the same field
- Have good problem solving skills
- Understanding the retail industry, especially in the fashion product sector
- Understand basic Microsoft Office (especially Excel)